Spam is a huge issue with contact forms on WordPress websites – both the websites we design, and on a global scale. As the most popular platform for websites, the WordPress contact form is highly targeted by spammers. Spam contact form submissions can be a huge issue for WordPress websites with high traffic, receiving hundreds of spam emails each day. These are inconvenient and make it difficult to spot the genuine messages amongst the spam.
At the end of 2018, the standard anti spam functionality provided by Google’s Captcha facility became obselete. At this point websites worldwide got inundated with hundreds of unwanted spam messages. Once the team at Acceler8 Media became aware of the issue, we systematically went through every website and added a new spam protection mechanism. This has worked perfectly and you should no longer be receiving unwanted emails on a daily basis. However, the spam issue did impact certain email addresses and they started to mark all messages received from customers websites as spam. Given the importance of website contact forms and the potential new enquiries, it is always good practice to check your spam folder on a regular basis. If you find a legitimate contact form in there, mark it as not spam and eventually your email host will start to add the contact forms to your normal inbox.